Support (07) 868 6516 Mon to Fri, 7am to 6pm. After hours by arrangement.

Website hosting and care

Your website is part of your IT.

We host and look after Joomla and WordPress sites to a written standard: daily backups, security updates within 48 hours, malware checks and a monthly report that shows the work was done.

The problem

Nobody owns the website.

Your IT provider looks after the computers. A developer built the site years ago. The host keeps the server running. Patching the site itself falls between all three.

Out-of-date plugins

Most hacked small business sites are broken into through an extension that had a fix available for weeks. Updates need someone to apply them, safely, after a backup.

Forms full of personal data

Contact and order forms hold names, emails and phone numbers. A compromised site can become a notifiable privacy breach under the Privacy Act 2020.

Insurers are asking

Cyber insurance forms ask about patching, backups and MFA. A monthly report from us is evidence you can hand straight over.

The Inlet website standard

What every site we look after meets.

Checked automatically across every site, every day, and reported to you each month.

Control Our standard
Backups Daily backup completed in the last 26 hours, with a restore tested every quarter.
Security updates Security fixes for plugins and themes applied within 48 hours, after a backup.
Core software A supported version of Joomla or WordPress and PHP, with no known core vulnerabilities.
Malware checks Regular integrity and malware audits, with suspect files reviewed by a person.
Admin access Two-factor sign-in for every administrator and no more admin accounts than needed.
Monitoring Uptime and SSL certificate monitoring, with certificates renewed well before they expire.
Email and DNS SPF and DMARC in place, so your domain cannot easily be used to send fake email.

Care plans

Pick the level of care your site needs.

Priced per site, per month. Hosting included, or keep your current host on Essential.

Essential

Kept safe and backed up

From $59 per site / month + GST

  • Hosting, or bring your own
  • Uptime and SSL monitoring
  • Daily backups
  • Security updates within 48 hours
  • Monthly malware audit
  • Quarterly report
Talk to us
Commerce

For sites that take orders and payments

From $249 per site / month + GST

  • Everything in Business
  • Daily malware audit
  • Backup before every change
  • Updates tested on a staging copy first
  • Malware clean-up included
  • Priority response
  • 2 hours of changes a month
Talk to us

Joomla 5 sites

Joomla 5 stops getting security fixes in October 2027.

If your site runs on Joomla 5, it needs to move to Joomla 6 before then. We do the upgrade as a fixed-price project on a staging copy, test it, and switch over without downtime. Pair it with a care plan and the site stays current from then on.

Check

We confirm your Joomla version, extensions and template, and flag anything that will not make the move.

Upgrade

Done on a private copy of your site, tested page by page, then switched over.

Free website health check

Find out what state your site is in.

We connect your site to our monitoring, run a security audit and a configuration check, and send you a plain-English scorecard showing what is fine and what needs attention. No charge and no obligation.

  1. Connect

    A small monitoring plugin, installed with your permission.

  2. Audit

    Versions, vulnerable extensions, backups, admin accounts and SSL.

  3. Scorecard

    A short report with the gaps ranked by risk.

Questions

Common questions about website care.

Can I keep my current host?

Yes, on the Essential plan we can look after a site wherever it is hosted, as long as we can connect our monitoring. Business and Commerce include hosting with us.

Do you build new websites?

Yes. We build and rebuild Joomla and WordPress sites, quoted as a project, and then look after them on a care plan.

What happens if my site is hacked?

We restore it from a clean backup, close the hole and tell you what happened. Clean-up is included on Commerce and quoted on the other plans.

What is in the monthly report?

Updates applied, backups completed, audit results, uptime and SSL status, and a simple grade showing whether the site meets our standard.

Is there a contract?

No lock-in. Plans run month to month.

Is anyone actually looking after your website?

Get a free health check and see exactly where it stands.