Support (07) 868 6516 Mon to Fri, 7am to 6pm. After hours by arrangement.

Your Technology Partner since 1995

Your IT department, without the overhead.

Inlet looks after Microsoft 365, security, devices and support for growing New Zealand businesses on a fixed monthly retainer. You deal directly with the senior engineer who knows your setup, answers the phone and fixes things properly.

  • 100% NZ owned
  • Microsoft 365 specialists
  • Remote support NZ-wide
Your monthly IT report Included with every plan
  • Devices patched and healthy
  • Backups tested, not just scheduled
  • Microsoft 365 security reviewed
  • Licences matched to the people using them
  • Tickets, time and next steps in plain English

No surprises on the invoice. Project work is quoted before it starts.

Who we help

Built for firms whose work depends on their technology.

Engineering and design firms

CAD workstations, SolidWorks and Autodesk licensing, PDM, large files in SharePoint and staff on client sites. We speak your language and keep the expensive software working.

Professional services

Accountants, consultants and advisors who need secure email, document control and client data handled properly, without hiring an IT person.

Growing teams

Businesses that have outgrown "someone's nephew does the IT" and want proper onboarding, security and a plan they can budget for.

Managed IT plans

One monthly fee. Someone who already knows your systems.

Priced per user, per month. Change plans as you grow. Every plan includes onboarding, and you always deal with the person doing the work.

Essentials

Monitoring and support for small teams

From $79 per user / month + GST

  • Remote helpdesk, business hours
  • Device monitoring and patching
  • Microsoft 365 administration
  • Antivirus and email filtering
  • Monthly IT report
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Partner

Your IT leadership as well as your support

Tailored monthly retainer

  • Everything in Professional
  • Priority response, including after hours for urgent issues
  • IT strategy, budgets and board reporting
  • Engineering software and licence management
  • Automation and AI projects scoped in
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Website care

Your website is part of your IT, and nobody is looking after it.

Most small business sites sit on a cheap host with nobody patching them. We host and look after Joomla and WordPress sites to a written standard, with daily backups, security updates within 48 hours and a monthly report you can hand to your insurer.

Essential

Hosting, daily backups, security updates and monitoring.

From $59 per site / month + GST

Business

All updates, 2FA enforced, monthly scorecard and 30 minutes of changes.

From $129 per site / month + GST

Hardware and licences

The right kit, set up and ready to work.

Business laptops, CAD workstations, screens, docks and networking, sourced at NZ trade prices and configured for your business before they arrive. Microsoft 365 licences are added or removed on request.

  • Tell us what you need

    We recommend kit that fits the work, not the most expensive option.

  • Ready to work

    Devices arrive enrolled, patched and set up with your apps and accounts.

Moving to Inlet

Switching IT providers is easier than you think.

  1. IT review

    We look at your Microsoft 365 tenant, devices, backups and security, then tell you plainly what we find.

  2. Proposal

    A fixed monthly price and a short list of priorities. No lock-in contracts.

  3. Onboarding

    We take over from your current provider, document everything and fix the urgent items first.

  4. Ongoing care

    Support when you need it, maintenance you never notice, and a report every month.

Since 1995

Three decades of keeping New Zealand businesses running.

Tom Webb founded Inlet in 1995. He has built and run IT for national organisations, then trained their own teams to take it over. Today he brings that same depth to growing firms who want it on a retainer, and you deal with him directly.

About Inlet

  • Serco NZ Built and managed all IT systems for the first five years of NZ operations.
  • NZ Police CCTV control software and the Silverpoint monitoring station fit-out.
  • Auckland Harbour Bridge Built the traffic counting solution.
  • NZ government security agency Trusted supplier of IT and communications components.

Find out where your IT really stands.

Book a free 30 minute IT review. We look at your Microsoft 365 security, backups and devices, and give you a short written summary whether you sign up or not.

  • 30 minutes, by phone or Teams
  • A plain-English written summary
  • No obligation, no lock-in

We reply within one business day.